Our research aimed at exploring the user experience of sharing a digital key in a mobile application and how design can enhance the feeling of safety and security.
Working together with 3 other group members, I was responsible for designing the mobile application.
Designed a few screens of the application which were used in the surveys to answer our research question.
Purpose of the survey was to gather the different problems that users could think of or have experienced while sharing their digital keys
Since we followed an iterative design process, we kept these survey results in mind and made the necessary changes to the high-fidelity wireframes in order to ensure that the application would invoke a feeling of safety for the users.
I was not too involved in the research steps of the project since the other three team members had taken responsibility for that. Looking back, I feel like I could have delved more into the survey and analysis that was conducted as it would have been beneficial for me in my future projects.
Considering the initial survey feedback, we designed the digital keys application to be secure and intuitive. This approach garnered positive feedback during the research phase when testing the design.
